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Terms of Service

Effective Date: 16 September 2025

Last Updated: 16 September 2025

1. Introduction

Welcome to The Company Buddy ("we", "us", "our"). These Terms of Service ("Terms") govern your use of our website, located at www.thecompanybuddy.co.za (the “Website”). By using or accessing the Website, you agree to comply with and be legally bound by these Terms, as well as our Privacy Policy.

If you do not agree with any part of these Terms, please do not use the Website.

2. About Us

The Company Buddy (Pty) Ltd is a professional services company offering corporate governance, compliance, advisory, and related business services. We operate in accordance with the laws of the Republic of South Africa.

3. Website Access & Availability

We aim to provide uninterrupted access to our Website. However, access may be suspended, restricted, or terminated at any time due to maintenance, technical issues, or other reasons beyond our control.

We also reserve the right to withdraw or amend any part of the Website without notice.

4. Eligibility

By using the Website, you confirm that:

  • You are at least 18 years old, or you are using the site under the supervision of a legal guardian;
  • You are legally capable of entering into binding agreements;
  • You will comply with all applicable laws when using the Website.

5. Use of the Website

You agree not to use the Website:

  • For any unlawful, harmful, or fraudulent activity;
  • To collect personal data from others without their consent;
  • To interfere with or disrupt the functionality, integrity, or security of the Website;
  • To upload or post any content that is defamatory, offensive, or violates any third-party rights.

We reserve the right to suspend or terminate your access if you breach these Terms.

6. Intellectual Property & Copyright

All content on this Website — including text, graphics, logos, images, and software — is the property of The Company Buddy or its licensors and is protected under South African copyright, trademark, and intellectual property laws.

You may:

  • View and download content for personal or internal business use only.

You may not:

  • Reproduce, modify, publish, upload, transmit, or distribute any content for commercial purposes without our prior written permission;
  • Use content in a way that violates copyright, trademark, or proprietary rights.

Any unauthorized use may lead to civil or criminal liability.

7. Information Disclaimer

The information provided on our Website is for general information only. It does not constitute legal, financial, or professional advice.

You should seek independent, qualified advice before making any decisions based on content from our Website.

We make no warranties or representations — express or implied — regarding the accuracy, completeness, or suitability of the information. You use the Website at your own risk.

8. Third-Party Links

Our Website may include links to third-party websites for your convenience. We do not control, endorse, or assume responsibility for the content, terms, or privacy practices of those websites.

Use of third-party sites is at your own discretion and subject to their own terms and conditions.

9. Disclaimers and Limitation of Liability

All Website content is provided “as is” and “as available,” without warranties of any kind — whether express or implied — including but not limited to warranties of:

  • Accuracy
  • Fitness for a particular purpose
  • Non-infringement
  • Security
  • Reliability

To the fullest extent allowed by law, The Company Buddy shall not be liable for any loss or damage, including but not limited to:

  • Loss of revenue, profits, or business opportunities;
  • Loss of data or goodwill;
  • Business interruption;
  • Indirect, consequential, or incidental damages;
  • Damage caused by errors, viruses, or interruptions in Website availability.

We do not guarantee that the Website or its content will always be secure or free from bugs or viruses.

10. Indemnity

You agree to indemnify, defend, and hold harmless The Company Buddy, its directors, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including legal fees) resulting from:

  • Your use of the Website;
  • Any violation of these Terms;
  • Any infringement of third-party rights.

11. Security

We take reasonable steps to secure your information and the integrity of the Website. However, we cannot guarantee that our Website will always be free from errors, viruses, or unauthorized access.

You are responsible for:

  • Maintaining the confidentiality of your login credentials (if applicable);
  • Ensuring your own systems are protected against malware or unauthorized access.

12. Privacy

Your use of the Website is subject to our Privacy Policy, which explains how we collect, store, and use your personal information in accordance with POPIA and other applicable data protection laws.

13. Changes to These Terms

We may revise these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website after any changes means you accept the new Terms.

We encourage you to review these Terms regularly.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of South African courts.

15. Contact Information

If you have any questions about these Terms, please contact us:

The Company Buddy (Pty) Ltd

📧 Email: info@thecompanybuddy.co.za

📞 Phone: 082 520 2350

🏢 Address: ZAYIT HOUSE, STAND 3311, 108 SOVEREIGN DRIVE, ROUTE 21 CORPORATE

PARK, IRENE, PRETORIA, 0157

🌐 Website: www.thecompanybuddy.co.za

By using this Website, you confirm that you have read, understood, and agreed to these Terms of Service.

 

Privacy Policy

Effective Date: 16/09/2025

Last Updated: 16/09/2025

1. Introduction

At The Company Buddy (Pty) Ltd (“The Company Buddy”, “we”, “us”, or “our”), we are committed to protecting your privacy and the security of your personal information. Safeguarding your data is not just a legal obligation under the Protection of Personal Information Act (POPIA), but also a core part of how we do business responsibly.

This Privacy Policy applies to anyone interacting with us and explains how we collect, use, share, and safeguard your personal data. By using our services or providing your information, you consent to the practices outlined in this policy.

In line with POPIA’s 8 Conditions for Lawful Processing of Personal Information, we:

  • Acknowledge shared responsibility with you in protecting your personal information;
  • Only collect and process data that is necessary for the purpose it was collected;
  • Use your information solely for the reason it was provided;
  • Do not share your data unless required by law or needed to deliver our services;
  • Aim to keep your information accurate, complete, and up to date;
  • Are transparent about how and why we process your data;
  • Implement security measures to protect your data from misuse or unauthorized access;
  • Provide you with access to your data on request and allow corrections or deletion where legally required.

By engaging with us, you consent to The Company Buddy processing your personal information as described, and where needed, sharing it with trusted third parties for legitimate business purposes.

2. Why We Collect and Use Your Personal Information

We collect and process personal information for a variety of reasons, including to:

  • Deliver services based on your engagement with us;
  • Communicate with you and respond to inquiries;
  • Verify your identity or authority to act on someone else’s behalf;
  • Meet legal and regulatory requirements;
  • Fulfil professional and contractual obligations;
  • Issue invoices and process payments;
  • Ensure safe access to our systems or premises;
  • Manage internal operations that support service delivery;
  • Respond to requests from regulators, courts, or legal bodies where required.

3. Business Activities That Involve Personal Information

We may collect and use personal data as part of the following business activities:

  • Delivering consulting, business, or professional services;
  • Managing client accounts and internal administration;
  • Monitoring quality, security, and risk;
  • Ensuring compliance with laws, regulations, and codes of conduct relevant to our industry.

4. Sharing and Transferring Personal Information

Access to your personal data is limited to The Company Buddy employees who need it for business purposes.

We do not share your data with external parties unless:

  • It is necessary to deliver a service you requested;
  • We are legally obligated to do so;
  • We have your express permission;
  • It is required to protect our rights or property;
  • We are working with legal, compliance, or professional advisors.

Third-Party Service Providers:

We may use third-party platforms (e.g., CRM, cloud storage, invoicing systems) to process your data. These partners are carefully selected and bound by legal agreements to maintain data privacy and security in line with POPIA.

5. How We Protect Your Information

We implement appropriate and reasonable technical and organizational measures to protect personal data against:

  • Loss, theft, or damage;
  • Unauthorized access or disclosure;
  • Alteration or destruction.

We also ensure:

  • Staff are trained on data privacy responsibilities;
  • Access to your information is restricted to those who need it;
  • Contracts with service providers include confidentiality and security obligations.

Our security practices are regularly reviewed and updated to address new risks.

6. How Long We Keep Your Information

We retain personal data only for as long as necessary:

  • To provide the services you’ve requested;
  • For operational or legal reasons;
  • As required by legislation, regulation, or industry codes.

When your data is no longer needed, we securely delete or anonymize it.

7. Your Rights Under POPIA

You have the right to:

  • Request access to the personal information we hold about you;
  • Ask us to update, correct, or delete your data;
  • Withdraw your consent to processing (where applicable);
  • Lodge a complaint if you believe your data has been mishandled.

To exercise your rights, please contact us at the details listed in Section 10. We may require proof of identity to process your request. A small fee may apply for certain access requests, as permitted by law.

8. Keeping Your Information Up to Date

If your personal details change, please notify us so we can keep your information accurate. You may also request that we correct or delete any outdated or incorrect information we hold.

9. Cookies and Tracking Technologies

We use cookies on our website to:

  • Understand how visitors use our site;
  • Improve your browsing experience;
  • Provide relevant content and features.

We do not use cookies to collect personally identifiable information.

You can disable cookies in your browser settings. Note that some site features may not work correctly if cookies are turned off. Visit www.allaboutcookies.org for more information.

10. Contact Us

For questions, concerns, or to exercise your data rights, contact:

The Company Buddy – Information Officer

📧 Email: info@thecompanybuddy.co.za

📞 Phone: 082 520 2350

🏢 Address: ZAYIT HOUSE, STAND 3311, 108 SOVEREIGN DRIVE, ROUTE 21 CORPORATE

PARK, IRENE, PRETORIA, 0157

🌐 Website: www.thecompanybuddy.co.za

 

Contacting the Information Regulator

If you believe your data rights have been violated, you may contact the Information Regulator:

Website: https://www.justice.gov.za/inforeg/

Phone: 012 406 4818

Email: inforeg@justice.gov.za

What Is Personal Information?

Under POPIA, Personal Information includes any data that can identify you as a person, such as:

  • Name, ID number, contact details;
  • Demographic information (e.g., age, gender, race);
  • Financial, medical, or employment history;
  • Biometric data (e.g., fingerprints);
  • Opinions or correspondence that is private or confidential;
  • Online identifiers like IP addresses.

We take your privacy seriously. By working with us, you can trust that your data is handled lawfully, securely, and respectfully.